1. Who we are
AIAdKing ("AIAdKing", "we", "us", "our") operates a multi-marketplace SaaS platform integrated with online marketplaces — currently Amazon, with Flipkart, Walmart, eBay and others on our roadmap — via official APIs such as the Amazon Selling Partner API ("SP-API"). This Privacy Policy explains how we handle information when you use aiadking.com and our SaaS products.
Contact: privacy@aiadking.com.
2. Information we collect
2.1 Information you give us
- Account information: name, email, company, role, hashed password.
- Billing information (when paid plans launch): processed by our payment processor; we store only the last four digits and brand.
- Support communications.
2.2 Information from marketplaces (via official APIs)
When you authorise AIAdKing to connect to Amazon Seller Central via SP-API, or to other marketplaces in future, we access only the data necessary to deliver the features you enable:
- Seller account profile (merchant ID, marketplace IDs, store name).
- Listings, catalogue, pricing and inventory data.
- Orders, shipments, returns and refunds (which may include Buyer PII).
- Financial events, settlement reports, fees.
- Advertising data (when you authorise the Amazon Advertising API).
2.3 Information we collect automatically
- Log data: IP address, browser, pages visited, timestamps.
- Cookies and similar technologies — see Section 8.
3. How we use information
- To provide, operate and improve the Service.
- To authenticate you and secure your account.
- To synchronise listings, orders, inventory and ads on your behalf.
- To send transactional emails (account, security, billing).
- To comply with legal obligations.
We never use Buyer PII received from SP-API for marketing, profiling or sale to third parties. Buyer PII is used solely to enable order fulfilment, customer service and compliance with applicable law, in accordance with the Amazon Acceptable Use Policy and Data Protection Policy.
4. Legal bases (GDPR / DPDP)
We process personal data on the bases of (a) performance of a contract with you, (b) your consent (where required), (c) our legitimate interests in operating and improving the Service, and (d) compliance with legal obligations. For sellers in India, processing complies with the Digital Personal Data Protection Act, 2023.
5. Sharing and disclosure
- Sub-processors strictly necessary to operate the Service (cloud hosting, transactional email, error monitoring) under contractual confidentiality and data-protection obligations.
- Marketplaces (e.g. Amazon) when we send data back on your behalf.
- Legal authorities when required by valid legal process.
- Successors in a merger, acquisition or asset sale, under equivalent protections.
We do not sell personal data.
6. Retention
We retain account data for the life of your account. Buyer PII obtained via SP-API is retained for no longer than 30 days after order fulfilment, except where a longer period is required by tax, accounting or legal obligations. On account closure or written request, we delete or anonymise your data within 30 days.
7. Security
See our full Security page. In summary: TLS 1.2+ in transit, AES-256 at rest, encrypted token storage, MFA on all internal access, least-privilege access controls, audit logging, written incident response plan.
8. Cookies
We use strictly necessary cookies for authentication and CSRF protection, and where applicable, privacy-preserving analytics. We do not use third-party advertising or cross-site tracking cookies.
9. Your rights
Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict or object to processing of your personal data, and to data portability. To exercise these rights, email privacy@aiadking.com. We respond within 30 days.
10. International transfers
Data may be processed in regions where our sub-processors operate. We use appropriate safeguards (Standard Contractual Clauses or equivalent) for cross-border transfers.
11. Children
The Service is not directed to children under 16. We do not knowingly collect data from children.
12. Changes
We will post any changes here and, for material changes, notify registered users by email at least 14 days in advance.
13. Contact
Questions or requests: privacy@aiadking.com.